Privacy Policy

Last updated: February 18, 2026

1. Introduction

RemiRang ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our remittance and payment services.

2. Information We Collect

We collect information that you provide directly to us when you register, make a transaction, or communicate with us. This includes:

  • Personal Identification Information: Name, email address, phone number, date of birth, and government-issued ID numbers (for KYC compliance).
  • Financial Information: Bank account details, wallet addresses, and transaction history.
  • Device and Usage Information: IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use the information we collect to:

  • Process your transactions and manage your account.
  • Comply with legal obligations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Detect and prevent fraud and unauthorized access.
  • Improve our services and customer support.
  • Send you administrative notices and updates.

4. Data Security

We implement industry-standard security measures to protect your personal and financial information. We use encryption (SSL/TLS) for data in transit and secure storage for data at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our platform (e.g., payment processors, identity verification services).
  • Legal Authorities: When required by law or to protect our rights and safety.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact our support team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@remirang.com.